ROOTS MULTICLEAN LTD.

Superior technology for a cleaner, more pleasant environment

Dear Customer,
It is our endeavour to conduct a Customer Satisfaction Survey to evaluate our products After -Sales-Service activity. Please spare few minutes to fill up and forward it to us. The information shall be kept confidential and will be used only for improving our product service. Please Fill the respective columns.

Every form will be weighed and replied.

CUSTOMER SATISFACTION SURVEY FORM

Customer Name     :
Address                :
Email Id                :
Rated By (Name)   :
Designation           :

Contact Number    :

Area / Place

Date
Sl No. Attributes

Order Of Importance

Point Scale Rating

(10 is Excellent / 1 Very Poor)
Evaluation against competitor
 1  Product Performance     
 2  Product Quality          
 3  Product Reliability          
 4  Delivery of Products/spares          
 5  Warranty Failures          
 6  Availability of Service support          
 7  Responsiveness of Service Support          
 8  Quality of Service          
 9  Customer Relation          
 10  Price – Product / Spares          
 
Overall Rating :  
Suggestions   :
 
FT/MKT/007